Refund Policy

a. Intuitive Services Refund Policy

1. Service Descriptions

Michelle's services include but are not limited to:

2. Cancellation Policy

Clients may cancel their appointment with a full refund if notice is given at least 24 hours before the scheduled session.
Cancellations made less than 24 hours before the appointment will not be eligible for a refund.

3. Rescheduling Policy

Clients are allowed to reschedule their appointments once without penalty if they provide at least 24 hours' notice, (excl Online Circle). If clients need to reschedule a second time or fail to provide proper notice, the session will be considered forfeited.
Missed Sessions
If you are unable to attend a session, refunds are not issued for missed classes. However, you may receive a short recap or follow-up notes at the facilitator’s discretion.s unless agreed upon in writing prior to the start date.

4. No-Show Policy

If a client fails to attend a scheduled session without prior notice, the session will be considered a "no-show," and no refund will be issued. The session fee will be forfeited.

5. Refund Process

To request a refund, clients must contact Michelle via email within 24 hours of the scheduled session.
Refund requests will be processed within 10 business days after approval. The refund will be issued using the original payment method.
There is no refund on a commissioned or Intuitive Artwork, within 24hrs of the booked session time for Michelles to complete the Artwork.
There is no refund if the received commissioned or Intuitive Artwork fails to meet the expectation of the client. These are subject to creative license due to being personalised works created for each individual. Please contact Michelle if there are any issues with the received product.

6. Exceptions

If a session is deemed unsatisfactory due to the conduct or service of Michelle (e.g., technical issues, misconduct), clients may be eligible for a full or partial refund. This must be brought to Michelle's attention within 24 hours after the session.

7. Service Quality

Michelle want to ensure that her clients are satisfied with their experience. If you have feedback regarding your session, please inform Michelle as soon as possible. She take client satisfaction seriously and is committed to continuous improvement.

8. Contact Information

For questions regarding this refund policy or to request a cancellation or refund, please contact us at:

We understand that life happens, and plans can change.

To ensure fairness and allow us to offer your space to someone else, please note the following refund terms:

Full Refund – Cancellations made 14 days or more before the workshop date will receive a full refund.
50% Refund – Cancellations made 7–13 days before the workshop date will receive a 50% refund.
No Refund – Cancellations made less than 7 days before the workshop date, or non-attendance on the day, are non-refundable.

2. Transfers Policy

If you are unable to attend, you are welcome to transfer your ticket to another person at no additional cost—just let us know their name and contact details before the workshop. agreed upon in writing prior to the start date.

3. No-Show Policy

If a client fails to attend the scheduled workshop without prior notice, the session will be considered a "no-show," and no refund will be issued. The session fee will be forfeited.

4. Refund Process

To request a refund, clients must contact Michelle via email prior to 7 days of the scheduled session.
Refund requests will be processed within 10 business days after approval. The refund will be issued using the original payment method.

5. Exceptions

If the workshop is cancelled by the organiser due to unforeseen circumstances, you will receive a full refund or the option to transfer to a rescheduled date.
If a workshop is deemed unsatisfactory due to the conduct or service of Michelle (e.g., technical issues, misconduct), clients may be eligible for a full or partial refund. This must be brought to Michelle's attention within 24 hours after the session.

6. Service Quality

Michelle want to ensure that her clients are satisfied with their experience. If you have feedback regarding your session, please inform Michelle as soon as possible. She take client satisfaction seriously and is committed to continuous improvement.

7. Contact Information

For questions regarding this refund policy or to request a cancellation or refund, please contact us at: