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Privacy Policy

Last Updated: May 2026

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Michelle Robinson is committed to protecting your privacy and handling your personal information with care, integrity, and respect.

This Privacy & Confidentiality Policy explains how information may be collected, used, stored, and disclosed when you access this website, purchase products, participate in services, join memberships, or engage with Michelle Robinson Intuitive Services.

By using this website and services, you agree to the terms of this Privacy & Confidentiality Policy.

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1. Information Collected

Information may be collected in various ways including when you:

  • Book sessions

  • Purchase products or courses

  • Join memberships

  • Subscribe to emails

  • Participate in workshops, circles, or Zoom calls

  • Contact Michelle directly

  • Use this website

Personal Information

Personal information collected may include:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Booking details

  • Membership or course enrolment information

  • Information voluntarily shared during sessions, community discussions, or correspondence

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Payment information is processed securely through trusted third-party payment providers. Michelle Robinson does not store full credit card details.

Non-Personal Information

Non-identifiable information may also be collected, including:

  • Browser type

  • Device information

  • IP address

  • Website usage data

  • Pages visited

  • Referral sources

  • Date and time of visits

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This information assists in improving website functionality and user experience.

Session & Service Information

Information voluntarily shared during:

  • Readings

  • Mentorship sessions

  • Memberships

  • Courses

  • Workshops

  • Community groups

  • Zoom sessions

  • Online circles

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may be retained for administrative, support, service delivery, training, or record-keeping purposes where appropriate.

 
2. How Information Is Used

Information may be used to:

  • Deliver services, products, memberships, and courses

  • Process bookings and payments

  • Provide customer support

  • Send confirmations, updates, and service communications

  • Improve website functionality and user experience

  • Deliver marketing communications where consent has been provided

  • Maintain the safety and integrity of services and community spaces

  • Meet legal or regulatory obligations

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3. Memberships, Community Spaces & Group Participation

Michelle Robinson memberships, community spaces, online circles, workshops, and group sessions are intended to provide a supportive and respectful environment.

By participating in group spaces or live sessions, participants acknowledge that:

  • Information voluntarily shared within communities or live calls may be viewed by other participants

  • Other participants may hear or see contributions made during group sessions

  • Absolute confidentiality within group environments cannot be guaranteed

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Participants agree to:

  • Respect the privacy and confidentiality of other members and participants

  • Not share screenshots, recordings, personal stories, comments, or discussions externally without permission

  • Engage respectfully within all community environments

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Michelle Robinson is not responsible for information voluntarily disclosed by participants within group settings.

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4. Zoom Sessions & Recordings

Some workshops, masterclasses, memberships, circles, or group sessions may be recorded for replay, educational, or training purposes.

By participating in live sessions, you acknowledge that:

  • Your name, comments, voice, or video may appear in recordings if your microphone or camera is enabled

  • Replay access may be provided to paying participants or members

  • You may choose to disable your camera or use an alternate display name where appropriate

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All recordings remain the intellectual property of Michelle Robinson and may not be copied, downloaded, shared, reproduced, or distributed without written permission.

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5. Sharing of Information

Personal information may be shared with trusted third parties where necessary for business operations, including:

  • Payment processors

  • Website hosting providers

  • Email marketing platforms

  • Membership or course platforms

  • Scheduling software

  • Technology and support providers

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Information may also be disclosed:

  • Where required by law

  • To protect legal rights or safety

  • In connection with a business restructure, merger, or sale

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Personal information is never sold to third parties.

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6. Email Communications & Marketing

By subscribing, downloading resources, purchasing products, or joining services, you may receive:

  • Booking confirmations

  • Service updates

  • Newsletters

  • Marketing emails

  • Promotions and announcements

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You may unsubscribe from marketing communications at any time using the unsubscribe link provided in emails.

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7. Cookies & Website Analytics

This website may use cookies, analytics tools, and tracking technologies to improve performance and user experience.

You may choose to disable cookies through your browser settings, however some website features may not function correctly.

 
8. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Withdraw consent for communications

  • Request deletion of your personal information where appropriate

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Requests may be made by contacting Michelle Robinson directly.

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9. Security of Information

Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, disclosure, or alteration.

However, no method of internet transmission or electronic storage is completely secure and absolute security cannot be guaranteed.

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10. Third-Party Websites

This website may contain links to third-party websites or services.

Michelle Robinson is not responsible for the privacy practices, content, or security of external websites and encourages users to review their policies independently.

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11. Changes to This Policy

This Privacy & Confidentiality Policy may be updated from time to time.

Updated versions will be published on this page with a revised effective date. Continued use of the website or services constitutes acceptance of any updated policy.

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12. Contact Information

For questions regarding this Privacy & Confidentiality Policy or requests relating to your personal information, please contact:

Email: support@michellerobinsonmedium.com
Website: michellerobinsonmedium.com

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13. Agreement

By using this website, purchasing products, joining memberships, or participating in services or events provided by Michelle Robinson, you acknowledge that you have read, understood, and agreed to this Privacy & Confidentiality Policy.

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